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- Do I need to make an appointment to visit Woof Dah!?
No. You can stop by to see our facility and speak with a staff member anytime during our normal business hours. For insurance reasons, no visitors will be allowed inside with the dogs.
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- The dogs are rowdy or barking at me when I enter Woof Dah!. Is this normal?
Yes! Just like your dog will bark when somebody new comes to your door, our puppies will bark when a new person enters their "home away from home." This barking and rowdy behavior only occurs when we have visitors. The best way to view the normal activity level is by watching the webcams.
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- What vaccinations does my dog need to have for orientation day?
Your dog will need to be current on his rabies, DHPP and bordatella vaccinations at least 1 week before orientation day. Also, if your dog is undergoing any series of vaccinations, the series must be complete for at least one week before Orientation Day.
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- How much does orientation cost?
Orientation costs $15 per household and includes a customized "daycare collar" for your dog(s).
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- What is the bordatella vaccination?
Similar to the human flu shot, it helps protect your dog from getting a respiratory infection. If your dog has never been to a daycare or boarding facility before, he probably hasn't had the bordatella vaccination.
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- What types of proof of vaccinations do you accept?
We only accept documentation of vaccinations from vet clinics, adoption/rescue groups and shelters.
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- What if I'm not sure I have the right paperwork for orientation day?
We strongly recommend that you fax us your dog's vaccination records at least 24 hours ahead of time. Then, our staff will review them for you and contact you if there's a problem. Or, you can arrive after your vet clinic opens (between 8:00am and 9:00am) so we can call them to get additional information if needed.
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- Why are Woof Dah!'s vaccination requirements more stringent than at some other facilities?
At Woof Dah!, we are truly committed to your dog's health and well being. The one week waiting period on all new vaccinations ensures that your dog has the fullest protection possible against contagious diseases before he comes to play.
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- What if my dog's vaccination records are from a shelter or rescue group?
Oftentimes, these records show proof of vaccinations, but don't tell us how long the vaccinations are good for. We recommend taking your adoption paperwork to your veterinarian's office to determine when your dog's vaccinations will expire. Then, we will record this important information in your dog's file.
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- Can I sign up for orientation on a weekend?
No, we only hold orientations most Tuesdays, Wednesdays and Fridays when Jillian, (the owner of Woof Dah!) and Onyx, (the Siberian Husky mascot dog)are available to personally meet your dog when you arrive. Sorry for any inconvenience.
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- What will I need to bring to orientation day?
See our "Orientation Day Checklist" page to help you get organized for your dog's big day.
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- What will the staff be evaluating my dog for on orientation day?
Ideally, we'll want your dog to be timid or submissive when he first enters the play group while the other dogs are "checking him out." Behaviors such as holding the tail down, laying down or holding the head low will be common when meeting the new pack. Then, we'll watch you're dog closely throughout the day to be sure that he doesn't display any aggressive behaviors or body language. We'll also be watching to be sure that our interactive environment is a good fit for him.
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- Do I need to bring food for my dog on orientation day?
If you'd like, we'd be more than happy to give your dog a meal or some treats during the day. Please pack your food in a plastic baggie or small plastic container.
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- Do I have to stay for orientation?
No. You'll need to fill out some registration paperwork when you arrive that will take you about 5-10 minutes to complete. Or, you can complete your paperwork online. Then, we will introduce your dog to our playgroup. At that time, you are free to go for the day. Your dog will need to stay at least 8 hours.
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- Can my dog board at Woof Dah! without doing an orientation day?
In some situations, we can schedule an orientation day and drop-off for boarding on the same day. Please call us for details and additional requirements.
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- I want to board my dog, How far in advance does he need to do orientation?
Orientation can be done at any time provided that we have space available. However, it's best to do orientation as early as possible as we cannot guarantee that we will accept your dog for boarding until he has successfully completed an orientation day.
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- Can I make reservations for boarding on a major holiday?
Not yet. Your dog must attend Woof Dah! for daycare or boarding at least once after orientation day before he will be eligible to sign up for New Years, 4th of July, Thanksgiving or Christmas stays.
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- Can my dog get a bath or a nail trim on orientation day?
No. We want to get to know your dog and gain his trust before we give him a bath or cut his nails.
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- Why doesn't Woof Dah! accept certain breeds of dog?
Woof Dah! does not accept "bully" breeds, "bully" breed mixes, Akitas, Mastiffs or Wolf Hybrids. We realize that there are many friendly, social dogs of these breeds and that dogs of any breed could be aggressive. However, due to the fact that many owners are not comfortable with their dogs playing with these breeds, we have decided not to accept them at our facility. No exceptions.
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- How will my dog be introduced to the other dogs?
We will monitor your dog's body language when he sees the other dogs. As long as we don't see any signs of aggression, our staff will help him right into the pack. We like to get the dogs right into the pack because it allows us to immediately screen out any aggressive individuals thereby preventing any aggression later in the day. (Dogs with aggressive tendencies will usually not react well to all the dogs sniffing them.) Non aggressive dogs will react to all that sniffing by being friendly or submissive.
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- How long will it take for my dog to start feeling comfortable with the other dogs at Woof Dah!?
It all depends on how outgoing your dog is. Some dogs make lots of friends on their first day. Others may take 5-10 visits before they "warm up" to the other dogs and start making friends.
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- What are the chances that my dog will pass orientation day?
Usually, about 90% of the dogs we evaluate will pass our orientation day evaluation. If your dog is friendly towards other dogs & people and not agressive over food or toys, chances are he'll do just fine!
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- What happens if my dog doesn't pass orientation day?
If your dog doesn't pass our evaluation, we will separate him from the playgroup and call you. It's a good idea to schedule his orientation on a day where you could pick up your dog if things don't work out.
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- What if my dog has never been with other dogs before?
In that case, his Orientation Day will be a big learning experience for him. He'll learn valuable social skills such as being polite, respecting his elders and how to "talk" to the other dogs using body language. It takes most dogs awhile to fully develop their social skills. The result, however, is a happy dog with lots of four legged friends!
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- Do I have to submit my Orientation Day Paperwork online?
Nope. You can fill out a paper version when you arrive if you prefer.
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